Shipping times and settlement in case of losses and delays

The shipping time and the settlement in case of loss or delay has a special significance for an individualized exclusive product. We deliver our custom-stitched golf products all over the world. Almost all golf bag deliveries are urgent and on time. There is no one hundred percent guarantee even when express shipping. Over the past 10 years reliability has improved significantly in standard shipping. It is important to keep tracking the shipment every day and, in case of an irregularity, to contact the shipping service provider in the country of delivery immediately. The list below lists only our main supplier countries. We deliver to the whole world. One can determine the shipping times of other countries for UPS Standard and DHL parcel service on the websites of the shipping service providers. 

 
Shipping times with DHL, UPS and express shipping with TNT and FedEx
    DHL/German Post   UPS Standard / Expedited   Express
Settlement in case of losses and delays   At least 8 weeks research time. In case of loss / delay, no transparency in the shipment tracking. No sending time guarantee   8-15 days processing time to assess a loss of goods. No sending time guarantee   No details for settlement in case of loss. No sending time guarantee for delays caused by custom clearance or Force Majeure. But for all other cases garanteed sending times with high reliability.
Specifying the duration in working days. Our experience in parenthesis
Australia   8-10 (25-30)   9   2-4
             
Belgium   3   3   1
             
Germany   1-2   1-2   1
             
Denmark   3   3   1
             
Finland   5   4   1-3
             
France   4   2   1
             
Great Britain   3   2   1
             
Ireland   4 (5-7)   3   1-2
             
Italy   4   3   1-2
             
Canada   6-8 (10-14)   5   1-3
             
Canary Islands   3-5 (20-25)   no tariff   2-3
             
Liechtenstein   3-4   3   1
             
Luxemburg   3-4   1   1
             
Mauritius   7-9 (20-25)   6   3-4
             
Netherlands   3   1   1
             
Norway   5-6   6   1-3
             
Austria   3   2   1
             
Poland   6   2   1-2
             
Portugal   4   5   1-2
             
Reunion   8-11 (25-30)   5   3-4
             
Russland   6-16 (25-30)   6   2-5
             
Sweden   4   2   1-2
             
Switzerland   3   3   1-2
             
Seychelles   7-10 (20-25)   6   3-4
             
Spain   5-6   3   1-2
             
South Africa   7-9 (20-25)   6   2-3
             
Czech Republic   4   3   1
             
United Arab Emirates   7-9 (20-25)   6   2-3
             
USA   7 (5-14)   5   1-2